PRIVACY POLICY

WHO WE ARE

BUSINESS FINANCE TRUST are a trading style of BUSINESS FINANCE & LEASING LTD which are Commercial Finance Brokers based in South Wales.

Business Finance and Leasing Ltd. is authorised and Regulated by the Financial Conduct Authority. 658806

Business Finance and Leasing Ltd Registered office: Caerau House, Bryn Hir, Penclawdd Wales SA4 3HY. Telephone: 07764 229416

WHAT DATA DO WE COLLECT

Our Company collects the following data:
Personal identification information (Name, email address, phone number, etc.)

HOW DO WE COLLECT YOUR DATA?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

Register online or other communication methods for our services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser's cookies.

HOW WILL WE USE YOUR DATA?

Our Company collects your data so that we can:

Process your application and manage your request.
Email you with updates on your application, special offers on other products and services we think you might like.
To monitor the performance of our products and services to ensure consumer outcomes are being achieved

LAWFUL BASIS FOR PROCESSING DATA

If you agree, Our Company will share your data with our partner companies so that they may offer you their products and services.

When Our Company processes your data, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

HOW DO WE STORE YOUR DATA?

Our Company securely stores your data at securely based cloud based system called DROPBOX and INVEST CRM.

Our Company will keep your PERSONAL DATA for 7 YEARS. Once this time period has expired, we will delete your data by DIGITAL DESTRUCTION.

MARKETING

Our Company understands that with the introduction of the Consumer Duty, it is likely the level of communications issued by our business will increase. This will be necessary to support customers to understand the products and services offered and to provide support to customer throughout the lifecycle of the relationship.

Our Company would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group.

WHAT ARE YOUR DATA PROTECTION RIGHTS?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
The right to rectification - You has the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure - You has the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing - You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing - You have the right to object to Our Company's processing of your personal data, under certain conditions.
The right to data portability - You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email.

If you have any questions about Our Company's privacy policy, the data we hold on you, or you would like to exercise one of your data protections rights, please do not hesitate to contact us.

Email Us: enquiries@bftrust.co.uk
Call Us: 07764 229416
Write to us: CAERAU HOUSE, BRYN HIR, PENCLAWDD, SWANSEA SA4 3HY

COOKIES

Our company does use cookies to track and test customer engagement and actions throughout the customer journey or customer communications. We strive to give you the best possible experience with our brand and use cookies to help us. Some cookies are essential to operate the website and its functions, others are for statistical, personalisation or marketing purposes so that we can learn, adapt and improve. We will respect your privacy and only set cookies according to your choices. You can at any time change your selection via the cookie tab. Our Company understand that under the Privacy and Electronic Communications Regulation (PECR) opt-in consent is required when these types of cookies are used.

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit www.allaboutcookies.org.

HOW DO WE USE COOKIES?

Our Company uses cookies in a range of ways to improve your experience on our website.

WHAT TYPE OF COOKIES DO WE USE?

There are a number of different types of cookies, however, our website uses:

Functionality (Essential): Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Necessary
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

Cookies: _bftrust_session | Duration: Session | Description: this cookie to remember users' consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors.

Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

Cookies: ga_* | Duration: 1 year 1 month 4 days | Description: Google Analytics sets this cookie to store and count page views.
Cookies: _ga | Duration: 1 year 1 month 4 days | Description: Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.

HOW TO MANAGE COOKIES

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

We reserve the right to make changes to our Cookie Policy. Any changes will appear here and become effective immediately. Your continued use of our websites is taken as meaning that you agree to such changes. You can change your consent to cookie usage at any time via our Cookie tab. If you would like more information, you are more than welcome to contact us.

PRIVACY POLICIES OF OTHER WEBSITES

Our Company's website contains links to other websites. If you click on a link to another website, our privacy policy no longer applies, and we recommend you review that sites privacy policy to establish how they will process your data.

CHANGE TO OUR PRIVACY POLICY

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 29/05/2024.

HOW TO CONTACT THE APPROPRIATE AUTHORITY

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office at www.ico.org.uk.